Cameron

I bought some chocolates at Haighs today (well, yesterday) and would just like to proclaim to the world that I was thoroughly impressed with the whole process. The fact that I was requested to inspect the goods before purchasing them (ie. the guy opened the box and showed them all to me,) the way he spent a good 4-5 minutes wrapping them despite the shop being absolutely packed with people buying chocolates for Easter (I wasn’t, fwiw) and the line being at least ten people long (this was at the Adelaide arcade store, you feel crowded when there’s four people in there, let alone fourteen!), the way the box was gift wrapped, then put and a protective bag, and in a carry bag, and finally the way in which at the conclusion of the whole process, he asks me “And would you like some chocolate?”

It made being a customer truly pleasurable.